Home Lending Associate/Home Lending Officer


Island’s Home Lending Associate will undergo an extensive training program to learn all the duties and responsibilities to prepare for the Home Lending Officer role.


During the extensive training program, the employee will learn and become proficient in the following areas:

  • Evaluating and reviewing mortgage products and the qualification process, rates, and payment, etc.; determining applicants’ ability to qualify, estimating closing costs and cash requirements. Following progress until the mortgage is closed. Interacting extensively with member, attorney, and associated agencies.

  • Basic knowledge of maintaining escrow accounts, (making deposits to and withdrawing payments from), on computer software. Compiling escrow information to prepare annual escrow analysis. Ensuring tax payments are disbursed in a timely manner to the appropriate municipality.

  • Ensuring issuance of all mortgage loan satisfactions.

  • Generating letters to members and outside agencies.

  • Gaining knowledge of all relevant rules, procedures, guidelines, and regulations related to lending including Fannie Mae, SONYMA, Federal Home Loan Bank and other agencies underwriting and servicing guidelines.

  • Utilizing BytePro, FICS and Desktop Underwriter.

  • Cross sell credit union services, deposit and loan products, which provide solutions to the member’s needs and improves their financial well-being.

  • Ability to work at various locations as needed.


  • Possess general knowledge of BSA & OFAC rules and regulations. Complete BSA & OFAC Training.
  • Knowledge of all products and services of the credit union.
  • Knowledge of and skill in using computer software, including MS Word and Excel.
  • Skill in operating various office equipment, such as a calculator, personal computer, facsimile, copy machine, etc.
  • Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously.
  • Obtain Nationwide Mortgage License (NMLS).
  • Obtain Notary Public.
  • Ability to communicate with members, co-workers, management, and business contacts in a courteous and professional manner.
  • Ability to work with minimal supervision.
  • Ability to maintain strict confidentiality.


  • High school degree or equivalent.

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