CORONAVIRUS (COVID-19) Updates
Message to our Members
At Island Federal, the health and well-being of our members, associates and community is our highest priority. With the mounting concerns surrounding the Coronavirus COVID-19, we are closely monitoring the information provided by the Centers for Disease Control (CDC). We are taking every precaution to protect the health of our members and associates at all Island locations to ensure the continuity of banking operations.
Our Massapequa Branch has officially reopened. In order to maintain social distancing rules, we will be limiting the number of members allowed in the branch. You may be asked to wait in your vehicle if the branch reaches its limit. Face coverings must be worn at all times, and appointments for non-teller transactions are still preferred. Thank you for your patience.
Island Federal will be reopening our branches starting July 1, 2020. In order to maintain social distancing rules, we will be limiting the number of members allowed in each branch at a given time. You may be asked to wait in your vehicle if the branch reaches its limit.
Some key practices to remember, as we continue to bring you a safe banking environment:
We thank you for your continued patience during this time.
To ensure the safety of Island members and associates, branch access will be by APPOINTMENT ONLY. If you cannot address your banking needs by utilizing one of the Drive-Thru windows at our Hauppauge, Sayville, Selden or Hicksville locations, via Online or Mobile Banking or at an ATM, you may call us to schedule an appointment at a local branch during normal business hours.
Branch appointments will only be made for transactions that cannot be handled through one of the channels listed above. Please do not visit a branch if you are ill, experiencing flu-like symptoms, or if you have been in close contact with a person who has a possible or confirmed case of COVID-19. We greatly appreciate your patience during these challenging times. Please stay safe.
List of Branch Extensions:
We have just become aware of two confirmed cases of individuals with the COVID-19 virus at our Hauppauge and Sayville branches with a possible exposure date of March 28, 2020. Both branches have been thoroughly disinfected in accordance with CDC guidelines. All staff who were exposed at those branches are under home quarantine for two weeks. If you visited either of these locations in the past few weeks and are experiencing symptoms of COVID-19, please contact your medical professional and take the appropriate measures recommended by CDC here.
Island Federal has introduced new precautionary measures to ensure the health and safety of our members and associates during this unprecedented time.
These new measures include:
If your transaction MUST be done at a branch, upon arrival you will be asked to fill out a sign-in sheet and wait to be called into the branch. Branch access is extremely limited and only available if absolutely necessary. We thank you for your patience at this time.
In lieu of visiting an Island branch, please use one of the following options:
Branch Hours & Availability
Online and Mobile Banking
Island's Automated Teller
Stay connected to your accounts anytime, from anywhere, with Automated Teller, our FREE telephone banking service — 631-851-1111.
To sign up for this free service, call 631-851-1100
We understand that there may be instances where members find themselves facing financial difficulties. Island is here to help!
Island is offering the following personal loan option to our membership:
You can apply for this Assistance Loan online by clicking here
If you are experiencing financial hardship with an existing Island Federal loan, please fill out the form below and email it to us at email@example.com
At this time Island will not be participating in SBA Paycheck Protection Program. However, your business can apply directly through Newtek Business Solutions at www.newtekone.com/cares.
*APR=Annual Percentage Rate. All rates and terms are subject to change without notice. All offers are subject to credit approval; applicants may be offered credit at a higher rate and other terms. Other terms and conditions may apply.
Safety and Security
At Island, the health and well-being of our members, associates and community is our highest priority. We have increased the cleaning and disinfecting services at all of our locations. In addition, our employees are exercising preventative measures like washing hands regularly and cleaning personal workspaces to help prevent the spread of germs.
Advice from the CDC
While our core mission is to improve the financial health of our members, Island urges our members to take their own precautions to remain healthy. Some of the recommendations from the CDC include:
For more information, visit the website, www.cdc.gov